Shipping
At theloggerheads.com, we strive to ensure that your orders are processed and delivered as quickly and efficiently as possible.
Order Processing & Dispatch
All in-stock products are typically processed and shipped within 2–3 business days of the order being placed.
Once your order has been dispatched, a shipping confirmation email containing tracking details will be sent to the email address provided during checkout.
Made-to-Order & Special Products
Certain products that are made to order or are not regularly stocked may require additional processing time. These may include, but are not limited to:
- Table Tennis Tables
- Foosball Tables
- Carrom Boards
- Other specialty sporting equipment
For such products, please allow approximately 7–10 business days for dispatch.
Shipping Delays
While we make every effort to adhere to the stated timelines, occasional delays may occur due to factors beyond our control. In such cases, customers will be informed promptly regarding any updates to their shipment status.
Product Unavailability
If an ordered product is unavailable or cannot be shipped for any reason, customers may choose one of the following options:
- Store Credit for use on a future purchase; or
- A Full Refund of the order amount paid.
Customer Commitment
We are committed to providing the best possible shopping experience. Any concerns related to shipping, delivery, or order fulfillment will be addressed with the utmost priority and care.
Final Decision
With respect to any shipping-related issues, refunds, replacements, or order fulfillment matters, the decision of theloggerheads.com shall be final and binding.
Jurisdiction
Any disputes arising out of or relating to orders placed through this website shall be subject exclusively to the jurisdiction of the courts in Meerut, Uttar Pradesh, India.
Service Availability & Exceptional Circumstances
Shipping timelines may be affected by circumstances beyond our control, including natural disasters, government restrictions, public emergencies, transportation disruptions, or courier service limitations.
Orders can only be delivered to locations where our logistics partners are operational. In the event that delivery services are unavailable in your area, customers are encouraged to contact us before placing an order.
For any shipping-related queries or to check service availability, please contact us at:
Email: play@theloggerheads.com
